Privacy Policy

Effective Date: August 9, 2026

Skin Care at 5th Ave respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal information when you visit skincare5thave.com or interact with our practice.

Information We Collect

When you contact us, schedule an appointment, complete a form, or sign up for communications, we may collect information such as:

  • Name
  • Email address
  • Phone number
  • Mailing address (if provided)
  • Appointment or service inquiries
  • Any other information you choose to share with us

When you visit our website, certain information may be collected automatically through cookies and analytics tools. This may include your IP address, browser type, device information, pages visited, time spent on our website, and other information that helps us improve website performance, user experience, and our marketing efforts.

How We Use Your Information

We use your information to:

  • Respond to your questions and appointment requests
  • Provide services and customer support
  • Send appointment confirmations and reminders
  • Communicate important practice updates
  • Send promotional emails, special offers, and educational content
  • Send SMS/text messages about appointments, promotions, and practice updates if you choose to receive them
  • Improve our website, services, and marketing

SMS & Email Communications

If you choose to receive text messages or emails from us, we may send appointment reminders, promotions, special offers, product updates, and other practice-related communications.

  • Message frequency may vary.
  • Message and data rates may apply.
  • You may opt out of text messages at any time by replying STOP.
  • You may unsubscribe from marketing emails by clicking the unsubscribe link included in our emails.

Your consent to receive marketing communications is voluntary and is not required to receive services.

How We Share Information

We value your trust.

We do not sell, rent, or trade your personal information.

We may share your information only with trusted service providers who help us operate our business, such as appointment scheduling, payment processing, website hosting, analytics, email marketing, and SMS communication providers. These partners are required to safeguard your information and may only use it to provide services on our behalf. We may also disclose information if required by law or to protect our legal rights.

Cookies

Our website uses cookies and similar technologies to improve your browsing experience, understand how visitors use our website, and help us measure the effectiveness of our marketing.

You can adjust your browser settings to refuse cookies if you prefer, although some website features may not function properly.

Protecting Your Information

We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, or disclosure. While no online system can guarantee complete security, we are committed to maintaining appropriate security measures to protect your information.

Your Choices

You may contact us at any time to:

  • Request access to your personal information
  • Update or correct your information
  • Request deletion of your information, where permitted by law
  • Opt out of marketing emails or text messages
  • Ask questions about how your information is used

Third-Party Links

Our website may include links to other websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us via info@skincare5thave.com.

SMS Privacy Notice

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties except those necessary to provide our text messaging services.

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Patient resources

Skin care at 5th Ave.

We’re here to help, with a number of patient resources designed to make your experience as comfortable as possible. Read through the materials below, and don’t hesitate to reach out.